June 18, 2025 - Workflows

Workflow 2: Abandoned Cart Recovery – E-commerce Revenue Recovery System

Abandoned Cart Recovery

E-commerce Revenue Recovery System
Recover lost revenue from abandoned shopping carts through strategic, data-driven re-engagement and automation.
Recovery Rate
15%+
Revenue Recovered
25%+
Time to Conversion
<48h avg
LTV Increase
20%+

1 Hour – Gentle Reminder

  • Subject: You left something behind...
  • Show cart contents & product images
  • Add urgency (limited stock/time)
  • Single clear CTA: Complete Your Purchase

24 Hours – Value Reinforcement

  • Subject: Still thinking about [Product Name]?
  • Include customer reviews and ratings
  • Show related product recommendations
  • Offer free shipping if applicable

3 Days – Incentive Introduction

  • Subject: Here's 10% off to welcome you back
  • Provide discount code for cart items
  • Show recent purchase social proof
  • Add FAQ section addressing common concerns

7 Days – Final Attempt

  • Subject: Last chance – your cart expires soon
  • Increase discount to 15% if budget allows
  • Include customer service contact info
  • Offer alternatives if original products unavailable

Technical Setup

JavaScript tracking for cart abandonment
Dynamic content insertion for personalization
A/B testing for subject lines & offers
Integration with inventory management